Contact Us
Have a question, suggestion, or just want to say hello? We'd love to hear from you!
Technical Support
QR code issues, app errors, integrations, and anything that isn't working as expected.
support@genaqr.comBilling & Accounts
Subscription changes, invoices, payment issues, refunds, and plan upgrades.
billing@genaqr.comGeneral Enquiries
Partnerships, press, enterprise plans, or anything else that doesn't fit the above.
cs@genaqr.comSend Feedback
Feature requests, suggestions, and ideas — we read every submission.
Frequently Asked Questions
We offer three tiers: Free (1 static QR Code, 1 dynamic QR Code), Premium ($5.99/month with 25 dynamic codes and 5 users), and Pro (starting at $14.99/month with customizable features including QR codes, users, and custom domains).
Visit our Pricing page and click "Purchase Now" on the tier you'd like. You'll be guided through the upgrade process.
All users can reach us directly by email. Technical issues go to support@genaqr.com, billing questions to billing@genaqr.com, and everything else to cs@genaqr.com. You can also use the Feedback form above for suggestions and ideas.
Yes! The Pro tier allows you to customize the number of dynamic QR codes, users, and custom domains to fit your specific needs.
Analytics retention varies by tier: 30 days for Free, 1 year for Premium, and 2 years for Pro tier.